How do I get out of a solar contract in El Paso, Texas?
Short answer
In El Paso, two things decide your position: what Texas law gave you when you signed, and what El Paso Electric credits you for the power your panels send back. The cancellation windows are set by Texas law, not by city: five business days for contracts signed on or after September 1, 2025 (Occupations Code Chapter 1806 — and a lender tied to the seller must cancel the tied loan too), three business days under the older home-solicitation rule for earlier contracts. After the windows close, the routes are the ones in your own paperwork — which is why the workbooks are built from your documents, not from general advice.
The local picture: power and buyback in El Paso
El Paso Electric is the regulated electric utility for El Paso: it delivers and sells the power and credits exported solar under its own tariff. The export credit on your bill — not the salesperson's estimate — is the number your savings were always going to live or die by.
El Paso is in El Paso County. Texas's solar rules are statewide — the same statute covers every city in this list — but the utility facts above are local, and they are the half of the story most sales pitches skipped.
What Texas law gives El Paso homeowners
The cancellation windows are set by Texas law, not by city: five business days for contracts signed on or after September 1, 2025 (Occupations Code Chapter 1806 — and a lender tied to the seller must cancel the tied loan too), three business days under the older home-solicitation rule for earlier contracts. After those windows, the routes are the ones in your paperwork: payoff, transfer, buyout, or a documented dispute about how the deal was sold.
For contracts dated on or after September 1, 2025, complaints about a solar retailer go to the Texas Department of Licensing and Regulation (TDLR); for earlier contracts, to the Texas Attorney General's consumer protection division.
The full breakdown — the statute, the disclosure document, the enforcement history — is on the Texas page. Dallas–Fort Worth homeowners also have a page on the buyback mechanics behind both-bills complaints.
Documents to gather
- Your signed contract — and its date: before, or on or after, September 1, 2025 decides the window and the complaint route
- The contract page that states the last date and address for cancellation notice
- Your loan papers, naming the lender — and anything showing the seller referred or was affiliated with that lender
- The proposal and savings estimate you were sold from
- Any cancellation notice you sent, and the lender’s response
- Utility bills and loan or lease statements, oldest to newest
- Texts, emails, and messages with the salesperson
Questions to ask a licensed attorney
We are not a law firm, and this page is general information, not legal advice. These are the questions your paperwork raises that a licensed attorney in Texas can answer for your situation:
- My contract is dated before September 1, 2025 — which cancellation and complaint rules apply to me?
- Was my lender affiliated with or referred by my seller, and what follows if I cancelled in time?
- Do the Attorney General’s allegations against my seller match what happened to me, and does that change my position?
Questions people also ask
How do I get out of a solar contract in El Paso, Texas?
The cancellation windows are set by Texas law, not by city: five business days for contracts signed on or after September 1, 2025 (Occupations Code Chapter 1806 — and a lender tied to the seller must cancel the tied loan too), three business days under the older home-solicitation rule for earlier contracts. After those windows, the routes are the ones in your paperwork: payoff, transfer, buyout, or a documented dispute about how the deal was sold. The full Texas breakdown — statute, windows, and complaint routes — is on our Texas page.
Why do I still get an electric bill in El Paso when I have solar panels?
El Paso Electric is the regulated electric utility for El Paso: it delivers and sells the power and credits exported solar under its own tariff. The export credit on your bill — not the salesperson's estimate — is the number your savings were always going to live or die by. A solar loan, lease, or PPA payment is separate from the electric bill in every arrangement: the panels reduce what you buy, they do not erase the bill or the financing.
Do you come to my home in El Paso?
No. Everything is by phone and online, wherever you live in El Paso County or anywhere in Texas. You share photos or scans of your solar contract and loan papers, we show you the main findings first — before you pay anything — and the two workbooks are delivered by email. One package, both books always included.
How the workbooks help
Your Actions is built from your El Paso contract and loan papers — the contract date, the disclosure statement, the lender, and the export credit on your El Paso Electric bills — and The In-Depth Version documents every finding in full.
One package — both books always included. Each book is delivered by email within 3–5 business days of purchase; delivery occurs after the 3-day cancellation window closes.
Read a sample workbook (PDF) More homeowner questions
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