How do I get out of a solar contract in Jacksonville, Florida?
Short answer
In Jacksonville, two things decide your position: what Florida law gave you when you signed, and what JEA credits you for the power your panels send back. Florida writes the exit into the sale itself: state law (section 520.23) requires a separately acknowledged disclosure statement carrying a rescission right of at least three business days after signing, and the home-solicitation law separately allows cancellation until midnight of the third business day. After the windows close, the routes are the ones in your own paperwork — which is why the workbooks are built from your documents, not from general advice.
The local picture: power and buyback in Jacksonville
JEA is Jacksonville's city-owned utility: it delivers and sells the power, and it credits exported solar under its own distributed-generation rate, which pays below the retail rate you are charged. Florida's retail-rate net-metering rule binds the investor-owned utilities; a municipal utility like JEA sets its own policy.
Jacksonville is in Duval County. Florida's solar rules are statewide — the same statute covers every city in this list — but the utility facts above are local, and they are the half of the story most sales pitches skipped.
What Florida law gives Jacksonville homeowners
Florida writes the exit into the sale itself: state law (section 520.23) requires a separately acknowledged disclosure statement carrying a rescission right of at least three business days after signing, and the home-solicitation law separately allows cancellation until midnight of the third business day. After those windows, your contract's own terms control: buyout, transfer, or the end of the term.
Complaints about a Florida solar sale go to the Florida Attorney General and the Department of Agriculture and Consumer Services, in writing, with the contract, disclosure statement, and statements attached.
The full breakdown — the statute, the disclosure document, the enforcement history — is on the Florida page.
Documents to gather
- The §520.23 disclosure statement — the separately acknowledged one, if it is in your file at all
- Your full signed contract, including any addenda
- The installer’s and maintenance provider’s names and state contractor license numbers
- The proposal and savings estimate you were sold from
- Payment records — especially any payments made before an install was finished
- Loan, lease, or PPA statements, oldest to newest
- Any lien notice or recorded document you received
Questions to ask a licensed attorney
We are not a law firm, and this page is general information, not legal advice. These are the questions your paperwork raises that a licensed attorney in Florida can answer for your situation:
- My contract has no disclosure statement, or I never separately acknowledged one — what does that mean under Florida law?
- The installer took payment and never finished the work — what are my options?
- Does FDUTPA give me a claim for how this deal was sold, and what deadlines apply?
Questions people also ask
How do I get out of a solar contract in Jacksonville, Florida?
Florida writes the exit into the sale itself: state law (section 520.23) requires a separately acknowledged disclosure statement carrying a rescission right of at least three business days after signing, and the home-solicitation law separately allows cancellation until midnight of the third business day. After those windows, your contract's own terms control: buyout, transfer, or the end of the term. The full Florida breakdown — statute, windows, and complaint routes — is on our Florida page.
Why do I still get an electric bill in Jacksonville when I have solar panels?
JEA is Jacksonville's city-owned utility: it delivers and sells the power, and it credits exported solar under its own distributed-generation rate, which pays below the retail rate you are charged. Florida's retail-rate net-metering rule binds the investor-owned utilities; a municipal utility like JEA sets its own policy. A solar loan, lease, or PPA payment is separate from the electric bill in every arrangement: the panels reduce what you buy, they do not erase the bill or the financing.
Do you come to my home in Jacksonville?
No. Everything is by phone and online, wherever you live in Duval County or anywhere in Florida. You share photos or scans of your solar contract and loan papers, we show you the main findings first — before you pay anything — and the two workbooks are delivered by email. One package, both books always included.
How the workbooks help
Your Actions is built from your Jacksonville contract and loan papers — the contract date, the disclosure statement, the lender, and the export credit on your JEA bills — and The In-Depth Version documents every finding in full.
One package — both books always included. Each book is delivered by email within 3–5 business days of purchase; delivery occurs after the 3-day cancellation window closes.
Read a sample workbook (PDF) More homeowner questions
Related guides
Other cities in Florida
- Get out of a solar contract in Miami, Florida
- Get out of a solar contract in Tampa, Florida
- Get out of a solar contract in Orlando, Florida
- Get out of a solar contract in St. Petersburg, Florida
- Get out of a solar contract in Fort Lauderdale, Florida
- Get out of a solar contract in Tallahassee, Florida
- Get out of a solar contract in Cape Coral, Florida
- Get out of a solar contract in Port St. Lucie, Florida
- Get out of a solar contract in Pembroke Pines, Florida
- Get out of a solar contract in Gainesville, Florida
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